Internal Sales / Customer Service Coordinator

  • Location

    Cheshire, England

  • Sector:

    Lubricants & Chemicals

  • Salary:

    £18000.00 - £22000.00 per annum

  • Contact:

    Keeley Robinson

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


JOB TITLE: Internal Sales / Customer Service Coordinator
LOCATION: Runcorn/Widnes
SECTOR: Chemical Supply / Distribution

An opportunity has arisen for an experienced Internal Sales / Customer Service Coordinator to join a leading, long established speciality chemical distributor here in the North West. Reporting into the Business Director you will be a driven and enthusiastic individual with excellent operational B2B customer service skills. We are looking for a minimum of 1 years experience (ideally 2-3) in a similar internal sales support role or customer service role, building relationships, and communicating at all levels cross business.

Knowledge of the specialty chemicals industry is a distinct advantage though not essential and you will be enjoy taking on full account ownership and managing relationships for your assigned accounts.

This is an excellent opportunity for someone with strong administration, customer service, and sales support skills looking to be part of a 'family feel' business. Perhaps someone looking to return to work after a career break or an individual at the start of their career looking to operate in a sales team environment in the chemicals sector.

Manage and record incoming price enquiries and converting these to orders
Processing of sales orders and quotations
Order tracking - customer updates
Maintain accurate sales records
Build strong customer relationships both internally and externally
Work closely with other internal teams to maintain the highest level of customer service
Work closely with the business development and external sales teams to ensure all sales opportunities are maximized

Experience of working in an internal sales support / customer service role for a production or distribution company
Ability to handle enquiries from an assigned group of customers (telephone and email)
Good communication and relationship building skills are essential
Fully pc literate (full system training will be provided)
Self motivated and a good team player
Knowledge of the speciality chemicals industry will be a distinct advantage
Experience of working with a manufacturing or distribution company is highly desirable

Competitive base salary commensurate with experience, bonus, pension etc
If this opportunity is of interest and you meet the above requirements contact Keeley Robinson on 01565 626754 OR 07854 576318 for full details. Alternatively apply directly via

Chemicals, Chemical Distribution, Customer Service, B2B Customer Service, North West, Speciality Chemicals, Manufacturing, Distribution, Customer Service Representative, Order Processing, Account Management, sales, sales support, SAP, administration, order processing, Internal sales support, Warrington, Daresbury, Preston Brook, Penketh, Halton, Runcorn, Cheshire, Northwich , Widnes, Liverpool, Ellesmere Port, Merseyside

Eleven Recruitment has been recruiting within the lubricants and additives sector since 1999. We work with major oil companies, lubricant, additives and chemical manufacturers and independent blenders. We specialise in the recruitment of R&D, manufacturing, formulation, sales and marketing, operations, commercial, technical and engineering professionals across the UK and Europe.
Oil Recruitment is acting as an Employment Agency in relation to this vacancy. The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK.